THE INTUNELABS STACK

Member app, care workspace, operator console — one stack.

IntuneLabs is a Korean-first realtime voice stack for care organizations. Members take calls in Simcheong, teams continue the work in Care, and operators run agents and calls in Console.

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Product illustration showing Simcheong, Care, and Console together

EACH SURFACE HAS A JOB

Open the surface that matches the work.

Simcheong

Korean check-in calls in the browser and on mobile. Telephony is built and key-gated.

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Care

A team workspace for members, schedules, and reports. UI complete; backend integration in progress.

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Console

Compose agents, monitor calls, and handle follow-up in one operator workspace.

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Voice engine

It waits through a backchannel and tells barge-in from a nod. We orchestrate vendor models; the conversation layer is ours.

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THE MEMBER SURFACE

When the call ends, the day’s state stays in the app.

A mood log is a check-in the member can leave. It is not a clinical assessment, and it sits in the same Simcheong experience that runs in the browser and on mobile.

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A message thread with Simcheong and the mood check-in screen of the Simcheong app, in Korean

THE TEAM WORKSPACE

Records and reports become the team’s next action.

Care holds members, schedules, and reporting in one workspace. The UI is complete and backend integration is in progress; we scope a deployment around your roles and routines.

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Product illustration of reviewing care records and reports in Care

THE OPERATOR SURFACE

Compose the agent. Watch the call from the same place.

Console is where the team sets role, voice, and greeting, then runs the calls. Built in-house on our stack. A person approves changes that reach production.

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Console agent editor used to compose an agent and run calls

Start from what is live today.

Tell us who you support and which surface you need first. Browser and mobile voice, and the operator console, run today. Telephony is key-gated, and Care’s UI is complete with backend integration still in progress.