Reach the desk that can answer

Sales scopes a deployment. Support checks a live path. Docs cover the pipeline and transports. Tell us the work, the expected volume, and whether it should run in the browser, on mobile, or on a telephony path that is still key-gated.

Simcheong (심청이) member support

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For help using the app, deleting your account, or requests to access, correct or delete your personal information, email or call us below. The form further down is for institutions and business inquiries.

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Choose the right path

Contact sales

Scoping a pilot, a production cutover, or what a deployment would need? We start from the use case, expected volume, and the transports that are live today.

Contact support

Already on the stack and a path needs checking? The support page collects the live-versus-gated map and the questions we already answer.

Technical docs

If the question is the pipeline, processors, or transports, the docs are faster. They mark browser and mobile as live, and telephony as built and key-gated.

One form, routed by topic

Sketch the work, the volume band, and the environment. "Email this" opens your mail app with a prefilled message; it reaches us only when you send it from there.

  1. A short conversation about the use case, expected volume, and whether it should run in the browser, on mobile, or on a telephony path that is still key-gated.
  2. We come back with a scoped pilot on the transports that are live today, and the operational timings we would watch — not published as benchmarks.
  3. One use case, tuned against the live stack with your team in the loop, before anything is treated as production.
Concept illustration of a first conversation about a deployment
Contact request

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We only use this to schedule the first call.

This website does not store or send what you type. Your inquiry reaches us only as the email you send from your mail app.

The medication helper, mood check-in and meditation screens of the Simcheong app, in Korean

Other ways to reach us

If you are preparing an integration

Transport configuration and the integration sequence live in the technical docs. Browser and mobile are live; telephony is built and key-gated.

If this is about working together

We do not post open roles. The kinds of work we actually do are written up on the careers page, and the form above is how to tell us which of it interests you.