Explore IntuneLabs
Find product information, deployment scenarios, learning resources, and public documents in one place.
Products
- Voice engineA Korean-first realtime pipeline that waits through a backchannel and tells barge-in from a nod. We orchestrate vendor speech and language models; the conversation layer is ours.
- Operator consoleSet an agent’s role, voice, and greeting, then handle live calls and records in the same operator workspace.
- PlatformA Korean-first realtime voice stack for care organizations. Simcheong, Care, and Console run as one stack.
- Care operationsA workspace for members, calls, schedules, and reports. See today’s queue and the next action without leaving the organization you are working in.
- Web and mobile appsThe Korean-first voice app a care organization puts in members’ hands. Start a check-in in the browser or on mobile, and keep that day’s record in the same place.
Solutions and audiences
- For care teamsA workspace for members, schedules, calls, and reports. Care’s UI is complete; backend integration is in progress. Browser and mobile voice are live; telephony is built and key-gated.
- For familiesThe Korean-first voice app a care organization puts in someone’s hands. Start a check-in in the browser or on mobile. Telephony is built and key-gated.
- IntegrationsStart from the transports that are live today. Browser and mobile run in production; telephony is built and key-gated and is integrated per deployment. This is not a partner list.
Scenarios
Resources and learning
- Explore the siteFind product information, deployment scenarios, learning resources, and public documents in one place.
- Resource hubFind our published guides, engineering notes, change records, and deployment scenarios in one place. Scenarios are deployments assembled from real capabilities, not customer stories.
- Product tourA product overview with no sign-in. Console screens are a demo with sample data; Simcheong screens are examples without real user data. This tour runs no deployment.
- DocsOnboarding for the Korean-first voice stack: the order one call takes, the processors on that stream, how flags step capability down, and what the operator console can show. Not a versioned public API.
- GuidesThe order a Korean-first voice deployment actually runs — prepare a call flow, review transcripts, open capability behind flags, recover a failed call.
- NotesEngineering notes from the IntuneLabs team: Korean-first turn-taking, how the pipeline steps a capability down instead of dropping the call, and the claims we will not make. Each note is a markdown file, merged like any other change.
- ChangelogWhat has actually landed in the IntuneLabs stack: live browser and mobile voice, telephony that is built and key-gated, and care apps whose UI is complete while backend integration is still in progress.
- RoadmapPlan around what already runs. What we are looking at next, and what is still exploratory, with no dates. Nothing here is a commitment.
- SupportWhat is live today on Simcheong, Care, and Console, what stays key-gated, and what is still being wired. Real answers on pilot scope, data handling, and certification.
- Simcheong FAQShort answers about joining and signing in to Simcheong, call recording, what your institution can see, deleting your account and how to reach us.
Company and trust
- IntuneLabsEveryday conversation for the people you support. Practical tools for your care team. Explore Simcheong, Care and voice AI from IntuneLabs.
- Safety and reliabilityInspect in-call redaction and guardrails, fail-closed deploys, and a human gate to production. We hold no SOC 2, HIPAA, or GDPR certification.
- Deployment reviewInspectable controls and public documents, not certification badges. Access, retention, and transport scope are set for each deployment. IntuneLabs holds no SOC 2, HIPAA, or GDPR certification.
- PricingQuotes are scoped per deployment from the work, expected call volume, and the tools it must reach. No list prices. Browser and mobile are live; telephony is built and key-gated.
- CareersNo open roles are posted. Here is the work itself — the Korean-first voice engine, the operator console, the care backend, and the consumer apps we actually build and run.
- Get startedScope a Korean-first voice deployment from one use case. Browser and mobile voice are live today; telephony is built and key-gated. You decide on an engagement after you have seen the plan.
- ContactRoute a deployment question, an operations check, or an integration read. We build and operate a Korean-first voice stack, and we scope from a pilot through production on that same stack.
- Contact salesScope a Korean-first voice-agent deployment from the use case, expected call volume, and the transports it must use. Browser and mobile are live; telephony is built and key-gated.
Legal
- Privacy policyWhat personal information IntuneLabs processes in the Simcheong service, why, who receives it or processes it on our behalf, and how long it is kept.
- Service operating rulesThe rules users and institutions need to use and operate the Simcheong service provided by IntuneLabs Inc.
- Account deletionHow to delete your account in the Simcheong app operated by IntuneLabs, what is deleted, what we keep and for how long.